Hard disk error

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shagari Posts 1 Registration date Sunday November 22, 2015 Status Member Last seen November 22, 2015 - Nov 22, 2015 at 06:25 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Nov 23, 2015 at 03:16 AM
Hello i wante ask a question i have a problem in my computer when i on it its show me hard disk error and it will allow me to use it when i press key enter pls what is the problem and its new computer Hp 250 window 8.1 Ram 4G Ana 500G Hard Disk
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Nov 23, 2015 at 03:16 AM
Hi Shagari,

Are you able to use the PC right now? Does the OS load as usual or you are getting a black screen? There may be a hard drive error. If the laptop is under warranty, I recommend you to contact the reseller. If warranty has expired and you can not enter in Windows, check if the drive is visible in BIOS. If it is not, open the laptop and disconnect the hard drive. Connect it to another PC, as a secondary drive. Download the drive manufacturer's diagnostic tool and do complete drive scan.

Hope this helps

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