No browsers connection

Closed
coolguy - Nov 25, 2015 at 05:57 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Nov 27, 2015 at 07:37 PM
I owned an emachine notebook; I am facing some hard time getting my machine to browse on the internet lately.

Here is the issue; I have been having this machine for years, to be precise since 2010 and everything have been really good.

But since I move to the US from Africa, all my browser can't just load up a page anymore; I try troubleshooting but their seem to be not a problem detected; the notification on the toolbar indicates that I have an internet access from the network but unfortunately No page can completely load up on either of my internet browser, be it Firefox, opera, Google chrome, or internet explorer; I also try updating them but this however still does not resolve.

Could any of your support team please help me find appreciate solution in order to resolve this?
Manufacturer: eMachine
Model: E525
Processor: Celeron ® Dual-Core CPU T3000 @ 1.80GHz 1.79 GHz
Installed Memory (RAM): 2.00 GB
System Type: 32-bit
Windows edition: Windows 7 Ultimate
Network adapters: Atheros AR5007EG Wireless Network adapters
Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)


Thanks so much.

1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Nov 27, 2015 at 07:37 PM
Hello,

Try this 1

1) Click on Start --> In search bar, type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below line

ping www.google.com --> Press Enter.

Let us know if you are able to get the reply messages or not.

2) Let us know the complete error message that you are getting when trying

to browse.

Good Luck
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