When I start the laptop, it stops with dell logo

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Pietruszewski
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Thursday November 26, 2015
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- Nov 26, 2015 at 06:43 PM
jazzfisherman
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- Nov 27, 2015 at 01:10 AM
I have a dell inspiring 15 3000.when I start the laptop it stops with dell logo and never goes any farther. If I restart it again it stops after preparing auto repair but never does any thing. This laptop has been used no more than ten hours

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jack4rall
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Nov 26, 2015 at 09:27 PM
Hello,

Try this 1

If it gets stuck at Dell logo most of the time then it might be due to one of

your device in your laptop is having problem in getting detected during the

POST. When you switch ON your laptop, click on the "Tab" key. You can see

the POST screen. Find the device which is taking much time in getting

detected.

Good Luck
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jazzfisherman
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Nov 27, 2015 at 01:10 AM
this issue could be beacause of few issues below.
1. hard drive failure.
2. no operating system is installed.
so please go to bios and check can you see your hard drive or not. if you can not see then it is the fault from your hard drive. else you need to install or repair operating system on your computer.
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