Problem in detecting HDD
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Esoreivoj
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1
Registration date
Wednesday December 2, 2015
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December 2, 2015
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Dec 2, 2015 at 09:11 PM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Dec 3, 2015 at 05:01 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Dec 3, 2015 at 05:01 AM
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1 response
Boogieman_WD
Posts
275
Registration date
Friday October 10, 2014
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Member
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October 19, 2016
37
Dec 3, 2015 at 05:01 AM
Dec 3, 2015 at 05:01 AM
Hey there, Esoreivoj.
I assume that you haven't reformat the drive yet and you can boot to Windows, is that correct? If "yes", then I'd suggest that you download the HDD manufacturer's diagnostics tool and test the drive for errors, to see if anything unusual shows up.
If you can't boot to Windows or if the diagnostics tool doesn't show anything out of the ordinary, I'd recommend that you try the HDD with a different SATA port and cables, to see if the same thing happens. You could also try it with a different computer as well. Another thing you could try is to reset or update your BIOS and give it another go with the Windows 7 installation media.
Hope that helps. Please let me know how everything goes.
Boogieman_WD
WD Representative
I assume that you haven't reformat the drive yet and you can boot to Windows, is that correct? If "yes", then I'd suggest that you download the HDD manufacturer's diagnostics tool and test the drive for errors, to see if anything unusual shows up.
If you can't boot to Windows or if the diagnostics tool doesn't show anything out of the ordinary, I'd recommend that you try the HDD with a different SATA port and cables, to see if the same thing happens. You could also try it with a different computer as well. Another thing you could try is to reset or update your BIOS and give it another go with the Windows 7 installation media.
Hope that helps. Please let me know how everything goes.
Boogieman_WD
WD Representative
