Hard disk error

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Thet Nandar - Dec 3, 2015 at 09:38 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016   - Dec 3, 2015 at 10:13 AM
Hello,
Segate hard disk 1tb...
my hard disk can't apply power in PC. Its USB didn't supply power..My PC didn't see anything but I heard the voice when it plug in.


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1 response

Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016   37
Dec 3, 2015 at 10:13 AM
Hey there, Thet Nandar.

Do you hear the humming sound a drive makes when it spins-up, can you feel it vibrate? Do you need to recover data from that HDD?

If it's a portable drive (2.5") you shouldn't need external power and the USB port should be able to provide enough for the HDD to spin up. I'd recommend that you try the drive with a different USB cable (preferably shorter than 12") and a different computer, to see if the same problem occurs.
I'd suggest that you check Disk Management to see if the drive is recognized there and if it is, please post a screenshot of what you see about the HDD and its partitions.

Hope that helps. Please let me know how everything goes.
Boogieman_WD

WD Representative
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