Hard disk error
Closed
Thet Nandar
-
Dec 3, 2015 at 09:38 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Dec 3, 2015 at 10:13 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Dec 3, 2015 at 10:13 AM
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1 response
Boogieman_WD
Posts
275
Registration date
Friday October 10, 2014
Status
Member
Last seen
October 19, 2016
37
Dec 3, 2015 at 10:13 AM
Dec 3, 2015 at 10:13 AM
Hey there, Thet Nandar.
Do you hear the humming sound a drive makes when it spins-up, can you feel it vibrate? Do you need to recover data from that HDD?
If it's a portable drive (2.5") you shouldn't need external power and the USB port should be able to provide enough for the HDD to spin up. I'd recommend that you try the drive with a different USB cable (preferably shorter than 12") and a different computer, to see if the same problem occurs.
I'd suggest that you check Disk Management to see if the drive is recognized there and if it is, please post a screenshot of what you see about the HDD and its partitions.
Hope that helps. Please let me know how everything goes.
Boogieman_WD
WD Representative
Do you hear the humming sound a drive makes when it spins-up, can you feel it vibrate? Do you need to recover data from that HDD?
If it's a portable drive (2.5") you shouldn't need external power and the USB port should be able to provide enough for the HDD to spin up. I'd recommend that you try the drive with a different USB cable (preferably shorter than 12") and a different computer, to see if the same problem occurs.
I'd suggest that you check Disk Management to see if the drive is recognized there and if it is, please post a screenshot of what you see about the HDD and its partitions.
Hope that helps. Please let me know how everything goes.
Boogieman_WD
WD Representative
