How to fix an ipod touch when the screen is white

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suquilanda26 Posts 1 Registration date Thursday 10 December 2015 Status Member Last seen 10 December 2015 - 10 Dec 2015 à 18:34
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 10 Dec 2015 à 18:49
Hello, I have a white screen and the help pages tell me to press and hold the on/off botton but it doesn't work. i tried with itune but says to allow access in my ipod touch but i can't because my screen is white. can you please help me

1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
10 Dec 2015 à 18:49
it's the "White Screen of Death"

Time to buy a new one or send it to Apple for service.