Outlook can receive mail but can't send mail [Solved/Closed]

Pinto - Dec 12, 2015 at 05:16 AM - Latest reply: Ambucias 55025 Posts Monday February 1, 2010Registration dateModeratorStatus September 21, 2018 Last seen
- Dec 12, 2015 at 04:14 PM
Hello,
I have a friend who is suddenly unable to send emails. But he Can receive, however.
Error Message is "unknown error" Ox800CCC13 windows 10 and outlook 2007
Help would be most appreciated.
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3 replies

Best answer
Ambucias 55025 Posts Monday February 1, 2010Registration dateModeratorStatus September 21, 2018 Last seen - Dec 12, 2015 at 04:14 PM
8
Thank you
Click on the Start button and select Command Prompt (Admin). (You'll need to click Yes to allow it to make changes to the computer.)

When the Command Prompt appears, type (or paste) sfc /scannow then hit Enter (there is a space between sfc and /).

Once System File Checker is finished, reboot the computer.

Users are reporting that System File Checker reports corruption in mlang.dlI.Mui and Windows.Media.Speech.UXRes.dll.mui. SFC replaces the files and after a reboot, Outlook works again.

Regards

Thank you, Ambucias 8

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Ambucias 55025 Posts Monday February 1, 2010Registration dateModeratorStatus September 21, 2018 Last seen - Dec 12, 2015 at 05:37 AM
3
Thank you
Hi

What is the operating system?
2010 out look 2007