How do I change the drive letter?

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DuxxGirl95 Posts 1 Registration date Saturday December 12, 2015 Status Member Last seen December 12, 2015 - Dec 12, 2015 at 06:10 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Dec 12, 2015 at 08:25 PM
Hi... I have an external WD storage drive that is not recognized by Windows 10. Before I upgraded and had windows 8.1 it worked perfectly. I've been trying to change the drive letter but I can't seem to get an option to do that. I tried logging in as an administrator but the result was the same. Can anyone tell me what I need to do to get Windows 10 to recognize my external storage and all the files on it? I have pictures and files on this external drive that I'm trying to access with no luck and I really need them for Christmas!! Help please!
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BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 149
Dec 12, 2015 at 08:25 PM
Hi DuxxGirl95

Im a little confused by your post. Do you want to change the drive letter of a partition on your internal drive, or an external drive?

The picture you show has no external drives plugged in - either that or the machine cannot see an external drive. The partitions you see in the picture are hidden partitions and should stay hidden to avoid an accidental overwrite in the recovery section of your machine. The exception to this is the C:\ drive which you will see when you open Windows Explorer.

To get the external drive to work you should first plug it in (usually to a USB socket) making sure it has power (if this is not provided by a second USB connection).

If you have already done this, then you need to try the drive in another computer to ensure it works. If it is working, then go to the external drives manufacturers web site and see if they have drivers for Windows 10 for your particular model of drive. You will then need to install the drivers before you can use the drive.

Please let me know how you get on.
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