Limited connectivity but excellent signal? [Solved/Closed]

Hbui - Apr 12, 2009 at 02:50 AM - Latest reply:  MR
- Feb 21, 2013 at 06:21 PM
Hello,

so the other day I try to connect my laptop to my friend's router at her house and at first I couldn't get pass the passphrase part. her passphrase is adang008 but the computer said it was wep key type so I try a wep key generator on google. the wep key generator work , I got in the network but I cannot go on the internet. its like im connect to the network but not the internet so it just said limited connectivity with an excellent signal strength. her laptop's wireless internet works fine though. and then I accidently "unsave" the network from her laptop and when I try to connect it back in, it has the same problem as mine! its like her connection works fine until I undo the connect automaticly option to her network. i think its the passphrase I entered but I have no idea what im doing. i'm so worry because now she can't go on her own internet and she told me that setting up the passphrase thing cost money, does it? and PLEASE help me solve this problem, any help is fine. thank you!
solutions i've try:
system restore
unplug the router, and plug it back it
click diagnose the connection
See more 

9 replies

Best answer
122
Thank you
go to "manage WIRELESS networks" in network and sharing

delete the wireless connection made to the router - this will trick your machine into thinking its never connected to the network

go to "manage networks connections" and right click on wireless

connect to chosen network and check "display characters" you can then see what your entering to cross reference with the wireless key.

that should then connect - if not, reset the router (pin hole in the back until lights change)

follow same process - you wull need to reconfigure router with your adsl UN +PW

Thank you, vinylrichy 122

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CCM has helped 1786 users this month

I have the SAME exact issue.

Had to change my wireless router from netgear to lincsys. DSL (Verizon) router is bridged.

I tried to set-up with WEP keys. The strange part is that Apple Mac notebook connected in a breeze and was up and running as a champ. PC with Vista and Dell laptop (xps1330) with Windows 7 have the same exact issue described in the post.

To mention additionally, all computers connect with no issues if no security is enabled.

Tried to delete the wireless network on "manage your wireless networks" in the described manner. The final conclusion was (both computers) - to reset the wireless router. That was the only option. Haven't tried to set-up with WPA - that is the project for tonight.

So, my question is - is this a Windows-specific issue? Apple seems to have no issues with the network (or the other way around).
Hi Boris,
Just had the same issue with a friend... Belkin had set her up over phone and enabled MAC address configuration. windows 7 had limited (no internet) xp same.... couldnt find ip address
Disabled this mac address config (set with router on main desktop) .... all computers connect MAC's & PC's
Cheers, You probably sorted by now anyway!
D
Worked like a charm! Deleted and re-added Network was all it took!
Thank you, Thank you! This was what I needed. Bless you.
gointab45 5 Posts Tuesday March 31, 2009Registration date June 5, 2009 Last seen - Apr 12, 2009 at 06:38 AM
11
Thank you
hi,
go to file, and untick Work Offline.
then it should be working fine.
or if still it does not work, then it means that you have entered the wrong password for the connection.
yes, I think I entered the wrong password too but somehow it didn't tell me it was wrong. im sure it was the right password because it still let me in. i've also tried all the wep key form is there anyother way to check the password?
rawrperson > Hbui - Oct 11, 2009 at 08:04 PM
i dont think its the passkey thingy because I used my correct WEP but my status is still 'low or no connectivity' my signal strength is excellent though
7
Thank you
Hi, I had the same issue, and spent 5 hours researching solutions on my mums laptop which was connecting no probs. Nothing anyone suggested worked apart from one thing, which was to back up all my bumph, and then restore factory settings. I hope it works for other poor frustrated souls out there! Good luck.

If your operating system is XP, CTRL and F11 key simultaneously when you see the dell logo after turning on the Laptop and follow the screen instructions.

* Power the computer on.
* When the Dell screen appears press and hold the CTRL and F11 key simultaneously on the keyboard, then release them both at the same time.


The Dell PC Restore by Symantec window appears.

* Click the Restore button or press the key to highlight Restore and press the key.


A caution message appears advising that all data will be lost.

* Click the Confirm button or press the key to highlight Confirm and press the key.


The Progress window appears. Once the process is begun, Dell PC Restore usually takes only 8 to 10 minutes to complete.
When the restore is complete, the message The system recovery process was successful appears.

* Click the Finish button or press the key to highlight Finish and press the key.


The computer will restart.

For Vista or Win 7
If your operating system is VISTA / Win 7, tap F8 key when you see the dell logo. It will take you to advanced boot menu options under which you will see Repair your Computer, Select that option and enter your password if it asked, then you will be seeing list of options like system restore, command prompt, etc., In that the last option says Dell PC restore or something like that. Select that option and follow the screens.. That's it.

* Start the computer.
* As the computer starts, press the F8 key until the Advanced Boot Options menu appears on the screen.
* Press the (Down Arrow) to select Repair Your Computer on the Advanced Boot Options menu, and then press Enter.
* Specify the language settings that you want, and then click Next.
* Log in as a user who has administrative credentials, and then click OK.
* Click Dell Factory Image Restore.
* In the Dell Factory Image Restore window, click Next.
* Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.
* Click Next. The computer is restored to the default factory configuration.
* When the restore operation is completed, click Finish to restart the computer.



If in both case, the Factory default didn't work, then your laptop's factory image defaults partition have vanished (i.e. Corrupted / Deleted). So you have to do Operating System re installation with the Operating System CD / DVD shipped along with laptop.