Acer laptop does not boot

Closed
Xcicixicx Posts 1 Registration date Tuesday December 29, 2015 Status Member Last seen December 29, 2015 - Dec 29, 2015 at 01:52 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Dec 29, 2015 at 10:58 AM
Hi I need help. My acer laptop does not want to start ,it just turns on and shows the acer logo for hours.
Please help
Related:

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Dec 29, 2015 at 10:58 AM
Hello Xcicixicx,

If you can't proceed after the Acer logo and are unable to load the OS, then the hard drive has probably failed, but you have to test it in order to be sure about that. I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If the HDD doesn't spin at all, anywhere, then it has failed mechanically and needs replacement.
If it spins up correctly and is being recognized on another place, then the problem is hidden within the laptop's motherboard.

Hope this helps.
0