Can not turn off laptop

Closed
Airam - 22 Jan 2016 à 19:42
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 - 22 Jan 2016 à 23:38
Hello,
I updated my dell lap top today and after that I can not open the app windows, or open the internet or use the pad to open windows I can only do touch but even though nothing can be open. I can not even turn it off.



1 response

Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
22 Jan 2016 à 23:38
"Updated my dell laptop" means for windows update?

If so did you turn off the laptop by force shutdown by pressing power button? (In case you are not able to shutdown by normal way)

And then try to start your laptop in safe mode?

How to start windows 10 in safe mode?