Can not turn off laptop

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Airam - Jan 22, 2016 at 07:42 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jan 22, 2016 at 11:38 PM
Hello,
I updated my dell lap top today and after that I can not open the app windows, or open the internet or use the pad to open windows I can only do touch but even though nothing can be open. I can not even turn it off.



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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jan 22, 2016 at 11:38 PM
"Updated my dell laptop" means for windows update?

If so did you turn off the laptop by force shutdown by pressing power button? (In case you are not able to shutdown by normal way)

And then try to start your laptop in safe mode?

How to start windows 10 in safe mode?