my laptop which is a Sony Vaio 64 bit, model: sve15121cvb, 2gb ram, and it came with windows 8 pre-installed...
I tried to refresh it to its factory defaults through the "Assist" button and that's where the matter started...it said "Error the drive where the windows is installed is locked"...got tired of that and decided to format the HDD through command prompt and install windows 7 x64 from a dvd disc that I recently bought...now the problem is; when I install win.7 from the dvd I get an error that says "The required cd/dvd drive device driver is missing. If you have a driver, floppy disk, CD, DVD or usb flash drive, please insert it now"...where did I go wrong?
Thanks for the quick reply, Yes I did that when it did not want to boot the disc...so I changed my BIOS settings from UEFI to Legacy then it detected the disc...then it gives the error at the installations 1st step which is "Collecting information"...
Yes, the disc works 100% fine, 2days ago me and a friend tried it on another computer & it installed with no problem...I just did reset my BIOS and set it to boot from the disc, changed it from UEFI to legacy...still no change, same error
Jan 26, 2016 at 11:43 AM
Jan 26, 2016 at 12:17 PM
Have you turned off secure booting?
Are you 100% sure your CD is working?
Jan 26, 2016 at 12:45 PM