Laptop Won't turn on

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Mego - Jan 29, 2016 at 11:40 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Feb 1, 2016 at 03:49 AM
Hello, I got an acer aspire E1 series model v5we2
One day my laptop just shut off. It shows that it is charging but when I turn it on. Nothing works not even the fan or anything but just one of the blue LEDs at the bottom. It goes on for like 5 seconds then the led shuts down. I tried the rest and hold power for 45 seconds but nothing works



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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 1, 2016 at 03:49 AM
Hi Mego,

Holding the power button was a good idea. Sadly, you may be facing some hardware failure. I recommend you to try booting while connected with another power cable. If the issue persists and the laptop has warranty, contact the seller. If warranty has expired, I advise you to contact a technician to check the power port and the motherboard. Right now it appears that the laptop is not getting enough power.

Hope this helps

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