External hard drive problem
Closed
mdakila
-
Feb 18, 2016 at 04:51 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Feb 18, 2016 at 05:18 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Feb 18, 2016 at 05:18 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Feb 18, 2016 at 05:18 AM
Feb 18, 2016 at 05:18 AM
Hi Mdakila,
Have you tried connecting the drive to another PC and using another USB cable? Happens the same?
When you connect the drive to your Win10 laptop, do you hear any beep sound and is the HDD’s LED on? Can you feel the drive spinning and were you able to use the external with this laptop or it never worked?
Go to Device Manager and search for the drive under USB devices. If it is listed there, uninstall it and restart the PC. Reconnect the drive and open Disk Management. Does the drive appear with correct file format and drive letter?
Hope this helps
Have you tried connecting the drive to another PC and using another USB cable? Happens the same?
When you connect the drive to your Win10 laptop, do you hear any beep sound and is the HDD’s LED on? Can you feel the drive spinning and were you able to use the external with this laptop or it never worked?
Go to Device Manager and search for the drive under USB devices. If it is listed there, uninstall it and restart the PC. Reconnect the drive and open Disk Management. Does the drive appear with correct file format and drive letter?
Hope this helps
