Powering on Dell PC and only greeting an a...

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Catherine - Mar 16, 2016 at 07:28 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 17, 2016 at 02:01 PM
Hello,

When I power on my Dell PC I only get a lowercase a with an arrow in the top left corner. I have tried everything...powering off...removing battery...holding power button down...etc. and nothing is working. I'm not given any options anywhere. I tried the ctrl+alt+del and the ctrl+shift+esc and they have also not worked!! As well as the F keys. Please share some other method before I am forced to take it to a computer tech!
Thank you!

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Mar 17, 2016 at 02:01 PM
This appears to be a BIOS problem caused by a hardware fault.
It may need a new motherboard.

Good luck
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