External hard drive refusing to cut or copy files
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jay
-
Mar 22, 2016 at 03:03 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Mar 22, 2016 at 03:26 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Mar 22, 2016 at 03:26 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Mar 22, 2016 at 03:26 AM
Mar 22, 2016 at 03:26 AM
Hi Jay,
I strongly recommend you to check your drive on another PC and with another USB cable. If the files appear green, this could mean that they are encrypted. Try right clicking one of the files, select Properties -> Advanced and uncheck the Encrypt contents to secure data option. Let me know if there is any change.
Hope this helps
I strongly recommend you to check your drive on another PC and with another USB cable. If the files appear green, this could mean that they are encrypted. Try right clicking one of the files, select Properties -> Advanced and uncheck the Encrypt contents to secure data option. Let me know if there is any change.
Hope this helps
