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Acer laptop shut off black screen

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hdgirl88 Posts 1 Registration date Saturday April 9, 2016 Status Member Last seen April 9, 2016 - Apr 9, 2016 at 11:08 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 9, 2016 at 04:07 PM
My acer laptop shut off and when I try to turn it on the lights light up 1 that shows its charging and the other is the power light but when the screen pops up its black and has a flashing underscore, I am wondering what I can do to get my laptop to work? I have a lot of information on it that I want and need
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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 9, 2016 at 04:07 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

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