My Toshiba laptop suddenly went black and shut down

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frozzybits Posts 1 Registration date Wednesday April 13, 2016 Status Member Last seen April 13, 2016 - Apr 13, 2016 at 07:57 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Apr 13, 2016 at 10:45 AM
My Toshiba Satellite L500 Laptop suddenly went black and stopped working as I was looking at a webpage.
Trouble is, although I can hear the normal start up noise when I try to click it back on and can see an orange and green lights on the keyboard edge, nothing happens on the screen.
Has me PC carked it, or is there some thing I can do to get it running agen.
PS,.,the mouse is fine.

Eeeeeerz cheeeeerz to your ears, and big heaps of grats for your help.
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1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 13, 2016 at 10:45 AM
Hello frozzybits,

Are you able to hear the fan or the hard drive spinning even if the laptop screen remains black? In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's a need for LCD inverter replacement. If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
Once you have done this, please come back here to tell me what happened.

Good luck.
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