Laptop shuts down
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Apr 16, 2016 at 02:30 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Apr 20, 2016 at 08:52 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Apr 20, 2016 at 08:52 AM
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Apr 20, 2016 at 08:52 AM
Apr 20, 2016 at 08:52 AM
Hi there,
How did you try to reset your laptop? Have you tried resetting it to factory settings via CD or you did that by making hardware reset somehow? One laptop could shut down itself due to several reasons like:
1. Overheating problem - you have to check whether the fan is spinning correctly.
2. RAM problem - if you have additional sticks with same specifications you could try
3. CPU error - the thermic paste may need replacement
4. Power management settings - go the power management setup in BIOS
Please, tell me more details regarding the problem that you have.
Cheers.
Western Digital representative
How did you try to reset your laptop? Have you tried resetting it to factory settings via CD or you did that by making hardware reset somehow? One laptop could shut down itself due to several reasons like:
1. Overheating problem - you have to check whether the fan is spinning correctly.
2. RAM problem - if you have additional sticks with same specifications you could try
3. CPU error - the thermic paste may need replacement
4. Power management settings - go the power management setup in BIOS
Please, tell me more details regarding the problem that you have.
Cheers.
Western Digital representative
