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Windows doesn't recognise headset

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Beccy_Chan Posts 1 Registration date Tuesday 10 May 2016 Status Member Last seen 10 May 2016 - 10 May 2016 à 14:57
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 10 May 2016 à 15:02
Hi. I have a Logitech G633 headset and a Msi laptop (Windows 10). A few days ago i plugged in my headset and it wasnt working, no lights from it or anything. But what i got was an error message that said "Windows does not recognise usb" Now it works sometimes and i can hear things but it stopps working after around 30min or less.
I know when it is going to stop working because everything becomes quiet for a second and then it's back. I dont know what to do about this and it is very annoying when you for example skype with someone.
//Beccy
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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
10 May 2016 à 15:02
It appears you have a hardware problem with the headset. I expect you will need to replace it.


Good Luck