Windows doesn't recognise headset

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Beccy_Chan Posts 1 Registration date Tuesday May 10, 2016 Status Member Last seen May 10, 2016 - May 10, 2016 at 02:57 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 10, 2016 at 03:02 PM
Hi. I have a Logitech G633 headset and a Msi laptop (Windows 10). A few days ago i plugged in my headset and it wasnt working, no lights from it or anything. But what i got was an error message that said "Windows does not recognise usb" Now it works sometimes and i can hear things but it stopps working after around 30min or less.
I know when it is going to stop working because everything becomes quiet for a second and then it's back. I dont know what to do about this and it is very annoying when you for example skype with someone.
//Beccy

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
May 10, 2016 at 03:02 PM
It appears you have a hardware problem with the headset. I expect you will need to replace it.


Good Luck
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