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Wireless internet connection has been lost.

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dingbatdoodle Posts 4 Registration date Wednesday December 2, 2015 Status Member Last seen June 23, 2016 - Jun 1, 2016 at 01:27 AM
 Blocked Profile - Jun 3, 2016 at 04:06 AM
Good evening
I have win Xperia 64 bit computer that will not connect to the Internet. I have a Belkin usb wireless dongle but nothing is working. I have downloaded drivers for the Belkin device but still nothing is working. Has anyone out there any ideas?
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3 responses

Answer 1 / 3
Blocked Profile
Jun 1, 2016 at 08:40 AM
hi,

can other devices see the wireless?

if you go to Start > Device Manager

under network adapters, does it show your wireless card installed correctly with no exclamation marks?
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dingbatdoodle Posts 4 Registration date Wednesday December 2, 2015 Status Member Last seen June 23, 2016
Jun 1, 2016 at 09:42 PM
It shows the wireless adapter with a yellow question mark. I now have my laptop hooked up by cable and have access to the Internet where I have accessed the Belkin website to see if I can download the correct drivers for this device. I have done this before and copied them to flash drive to transfer them to my desktop computer (the WIN xp 64 bit) but I still can't connect. I am wondering if I have the right usb adapter. My laptop is Windows 10. Do I need to download drivers that match the OS?
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Blocked Profile > dingbatdoodle Posts 4 Registration date Wednesday December 2, 2015 Status Member Last seen June 23, 2016
Jun 2, 2016 at 04:21 AM
Can you tell me the model of the dongle, it will be on the side of the stick.
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Answer 2 / 3
dingbatdoodle Posts 4 Registration date Wednesday December 2, 2015 Status Member Last seen June 23, 2016
Jun 2, 2016 at 03:39 PM
Thank you for your response. The dongle is aBelkin model F9L1002v1. I have downloaded the drivers for this model and transferred them to my XP computer but I get an error message when I try to load them. I suspect that they are incompatible with the XP OS.

Cheers

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Answer 3 / 3
Blocked Profile
Jun 3, 2016 at 04:06 AM
Was it this one you downloaded: http://cache-www.belkin.com/support/dl/F9L1002v1_N300_US.exe

Though, it says its compatible with Windows XP, there is no mention of 64 bit XP.
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