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Ethernet connected but I can't use the Internet

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Prestonthepilot - Jun 9, 2016 at 05:21 PM
 Blocked Profile - Jun 9, 2016 at 07:33 PM
Hello,
I want to make my house have both wired and wireless internet connection using my apple AirPort Extreme router and my modem. I have a large wall panel that shows all of the Ethernet ports for the whole house. When I plug in an Ethernet cable in to the WAN slot on the router from the modem and then plug in my computer from the LAN slot I get perfect internet connection but if I try to connect to another Ethernet cable in another room the computer shows that the Ethernet cable is connected to the LAN port but I have no internet connection. Please Help!


9 responses

Answer 1 / 9
Blocked Profile
Jun 9, 2016 at 05:24 PM
Well, without seeing the devices and patch panel, we cannot verify the configuration is correct

Post a picture of all devices and connecitons!

Can you pull an IP address?

Try cmd line IPCONFIG /release /renew
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 06:36 PM
I posted the picture
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Answer 2 / 9
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jun 9, 2016 at 05:32 PM
So the "large wall panel" is working like a "Ethernet switch" or is it working like a router? Do you have any instructions for this panel or can you give us the make and model?

Using two routers creates DHCP problems with Internet address translations.
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Blocked Profile
Jun 9, 2016 at 06:02 PM
I think it is a home patch panel, like the kind that the contractors get paid for, but don't wire correctly!
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 06:18 PM
That's what it is I tried to add a picture but it is a home patch panel
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Blocked Profile
Jun 9, 2016 at 06:24 PM
Do you get a link light?
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 06:36 PM
yes i think so but i just posted a picture of what happens when i connect everything
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Answer 3 / 9
Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 06:35 PM


This is the picture of what i get with it connected with no internet
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Answer 4 / 9
Blocked Profile
Jun 9, 2016 at 06:42 PM


OK, the 169.254 is not a valid route address. Can you ping the router address?

The DNS records show you are querying a KANSAS naming server.

Have you manually built this connection? You need to set it to automatic, and renew it!

It's kind of fun to do the impossible! -Walter Elias Disney
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 06:48 PM
I posted a new picture
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Answer 5 / 9
Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 06:47 PM



this is what happens when I use DHCP to set up the ethernet connection, but when i do this i still don't have internet connection
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Answer 6 / 9
Blocked Profile
Jun 9, 2016 at 06:51 PM
The 169.254 is not a valid address. You are not reaching the DHCP server. Go to the PC that has the connection, and see what that IP address is. It is in the 10.10, or 192.168 (I am betting on 192.168).

You don't have a path to the router. See how it is empty?

How new is the Patch panel? Is it still in warranty?

It's kind of fun to do the impossible! -Walter Elias Disney
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 07:01 PM
the patch panel is probably not in warranty it is over 10 years old. I don't know how to have a path to the router it is only this one ethernet port that isn't working all others in the house work. The ip for the my pc is 169.254 so i don't know how to get that to change to 10.10 or 192.168. Also what is weird is a picture that I will send it shows my ethernet ip as 169.254 but it is sending and receiving very minimal packets.
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Answer 7 / 9
Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 06:52 PM
I found the router ip and pinged it what now
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Blocked Profile
Jun 9, 2016 at 06:54 PM
If you can ping it, you should be able to pull an IP address. How many IP address' do you have reserved on the DHCP server?
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Answer 8 / 9
Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 07:02 PM


here is the pic
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Blocked Profile
Jun 9, 2016 at 07:10 PM
So is the gateway (router), in the 169.254 network?

If it is not, then the client (your pc) isn't getting a vlaid address, and it is defaulting to the 169.254 network (un-routable in most cases, at least undesirable if you are trying to reach a 192 network).If you dont have a light on the back of your PC then you don't have a link, which is layer 2 of the protocol , and the comm can't move up the stack!
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 07:13 PM
all right so I didn't quite understand the end of what you said but i will post a picture of what i see for my router ip and you can tell me if i got it right
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Blocked Profile
Jun 9, 2016 at 07:15 PM
The link light is the first indication the the physical layer has been completed, on a wired connection. If the link light (the yellow or green light above the cord that you plugged into the mac) doesn't light, then layer 2 has failed, and no further communications can occur!

:)
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Blocked Profile
Jun 9, 2016 at 07:17 PM
Preston, are you instrument certified?
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 07:22 PM
I am not instrument certified and I don't have a link light on so should i try a new ethernet cable? Is that the issue?
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Answer 9 / 9
Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 07:14 PM


here is the pic of the router
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Blocked Profile
Jun 9, 2016 at 07:25 PM
Yea, you need to be on the 10 network!

Try the new cable. I am 99.999% sure that it is patch panel wiring.

<removed>
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 07:28 PM
Alright i tried the new wire and sadly it didn't work how do I get on the 10 Network and i also wanted to thank you for your time this is a mess and I'm glad i have someone to help me
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Prestonthepilot Posts 14 Registration date Thursday June 9, 2016 Status Member Last seen June 9, 2016
Jun 9, 2016 at 07:29 PM
I agree with you that it is the patch panel wiring that has to be it
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Blocked Profile
Jun 9, 2016 at 07:33 PM
NO problems bud! Sorry, but the wire can cause this kind of indication. I wanted to see this through to your satisfaction, so post back if you need anything else!
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