Ultrabook starts then it shuts down

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Judy John - Jun 15, 2016 at 05:49 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 15, 2016 at 09:25 PM

Hello,

This morning I went to check my email and my laptop screen didn't turn on I heard the fans turn on and the screen said Lenovo and the keypad lit up then it shut down and did the same thing over again and again. Please I have very sensitive and important business files.

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1 response

Answer 1 / 1

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 15, 2016 at 09:25 PM

This behavior is often the result of a hardware error. Perhaps removing one of the memory modules might help.

Good Luck

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