Unable to access my yahoo account i.e forgot password

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sid - Jun 19, 2016 at 10:04 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 19, 2016 at 04:37 PM
Hello,


i am sudhamshu my id :***@*** unable to access my account i forgot password and forgot one security question but i remember another question answer but the second ones answer i forgot please help me in getting back my acc.
thanking you. :)
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 19, 2016 at 04:35 PM
Hello
The solution to your issue is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

Click on the following link to view the How-to:
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 19, 2016 at 04:37 PM
Go to the Password Helper.
Enter your email address or click I don't know my Yahoo email address.


If you have a mobile number, listed on your account, that option will show.

Click No, I can't receive text.


You'll see your alternate email address.

If you have access to that email, click Yes, email me.


A "Recover access to your Yahoo account" email will be sent to your alternate email address.*

Enter the verification code Yahoo sent you, then click Submit.
Click Continue or you can click Create new password and update it on the spot.

If you can't answer the secret question and you do not have access to your alternate e-mail address, there is nothing else you can do as Yahoo is not able to tell that you are the legitimate owner.
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