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Sony Vaio laptop keys suddenly stopped working

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Rye Ian - Jul 22, 2016 at 10:15 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 23, 2016 at 04:00 PM
Hi,

Suddenly a lot of the keys on my laptop stopped working like caps lock, num lk, delete, shift, backspace, all numbers except 6, letters p, r, u and y. since shift key doesn't work, all the symbol keys aren't working as well. Please help me with some ideas on how to resolve this. Thanks. I really appreciate you guys looking into this.

1 response

Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jul 23, 2016 at 03:26 PM
did you test using an external USB keyboard?
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Rye Ian
Jul 23, 2016 at 03:53 PM
Thank you for your response. I'll be testing it with an external keyboard in a bit. If in any case it works then it means I have to replace the internal keyboard of my laptop, is that right? Thanks for your help. I really appreciate it.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825 > Rye Ian
Jul 23, 2016 at 04:00 PM
Right. You should try to find the Maint. Manual online. That should help you in removing/replacing the internal keyboard.
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