don -
my bsnl connection is disconnecting frequently at the same time its taking more than a minute to connect to net after dialing it...i am using UT300R2U ADSL+2 MODEM provided by the bsnl...i am using 500c plan....last month only i got this connection and for about one month it workd\ed very well...but now it seems to be a problem....
so first i checked my line snr and att factors,
down stream is 6.3 db
upstream is 19.7 db
down stream is 36 db
upstream is 20.2 db

i came to know that my connection lines are poor by the values i am getting...so i called the line man, and he checked the wires and cables and he told me that its fine....
more over on my modem LINK LED is always on....it means i have the link....
but other two LEDs which are, DATA LED and PC/USB LED are continuosly flashing.....

but the bsnl people are saying i am having a good connection but no net connection.....
so plz guide me through this any suggestions would help me......

6 replies

Registration date
Thursday April 2, 2009
Last seen
July 16, 2009
Firstly USB Broadband modems are notoriously poor for reliablity, ask the ISP for a list of 3rd party Router modems that connect via Ethernet/wireless instead as this cures most of the issues.

USB Modems on slow PC always cause problems, honestly ditch the crap freebie ones and buy a good modem router made by companies such as Belkin or Netgear.
Thank you

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Registration date
Saturday January 3, 2009
Last seen
June 16, 2009
ask them to replace trhe modem and see the result.
cause it may be that the modem is faulty.
link led is ok, means there is cable/line fault that is connection up to exchange from yuor modem is ok, while browsing , data and usb/ethrernet leds will blink ,
it indicate data transfer .
just login into modem page with ip and diagnosys modem . there you get problem , or contact jto or other officials of bsnl,
with symptoms i thi9s your pc is virus infected

bsnl is actually like this, what you can do is report complaint frequently (call 1500)[after closing a complaint, if the connection is troubleshooting complaint again and again]
and show the bsnl man your SNR Margin(dB), Attenuation(dB), Output Power(Bm), Attainable Rate(kbps)
[and tell him, you know all these]

The SNR Margin should have 30-40 range for a stable connection
and attenutation, disturbance factor always lower than SNR and always below 10
Attainable Rate is your line capacity(max.)

And finally, go to your bsnl exchange and request for a change of line (say the SD about your broadband condition and if he is good, he may process a new line for you)

Actually i do like that, and got a new line, and now NO DISCONNECTIONS

Thank you
chelakkande poda(malayalam)