My dell inspiron wont start

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cintya - Aug 11, 2016 at 09:22 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Aug 12, 2016 at 12:27 PM
Hello,

my dell inspiron would turn on, you can hear the fan spinning and every thing seems normal at the beginning but then the screen turns black and white writing pops up saying "a disk read error occurred" what does this mean? what can i do to solve the problem?
hope i can get some help/ answer asap..... thanks

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Aug 12, 2016 at 12:27 PM
Hello cintya,

This error means that there is problem with the hard drive of the laptop. Please, restart the laptop and while it boots, enter the BIOS menu by pressing the respective F key. There, you must locate the hard drive in the Boot options menu and check if the drive is set to be on the first place in the boot priority. If not, set it.
Press the key to save the setting and restart.

Tell me what happened.
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