My dell inspiron wont start

Closed
cintya - Aug 11, 2016 at 09:22 PM
KY_WD
Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
- Aug 12, 2016 at 12:27 PM
Hello,

my dell inspiron would turn on, you can hear the fan spinning and every thing seems normal at the beginning but then the screen turns black and white writing pops up saying "a disk read error occurred" what does this mean? what can i do to solve the problem?
hope i can get some help/ answer asap..... thanks

1 reply

KY_WD
Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
119
Aug 12, 2016 at 12:27 PM
Hello cintya,

This error means that there is problem with the hard drive of the laptop. Please, restart the laptop and while it boots, enter the BIOS menu by pressing the respective F key. There, you must locate the hard drive in the Boot options menu and check if the drive is set to be on the first place in the boot priority. If not, set it.
Press the key to save the setting and restart.

Tell me what happened.
0