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Dell Inspiron wont go past logo screen

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Aidan - Sep 17, 2016 at 02:08 AM
 Aidan - Sep 17, 2016 at 04:13 PM
My laptop wont boot properly, whenever i turn it on it gets stuck at the logo screen. It will load for a bit, then the screen goes black for a few seconds, before showing the splash screen minus the dell logo. I've let this screen run for hours, so it's not a matter of time. Any help is welcome, thanks.
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3 responses

Answer 1 / 3
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 17, 2016 at 02:35 PM
can you get to the Dell hardware diagnostic? I think it's F11 after you see the logo.
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Answer 2 / 3
Aidan
Sep 17, 2016 at 02:40 PM
I am currently in safe mode, copying all my important stuff to a zip
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 17, 2016 at 02:44 PM
good idea. Since you can use safe mode it appears you have a system problem with the Windows code or a registry error.

What version of Windows are you using? With Win 7 you can try a system repair from the DVD.
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Answer 3 / 3
Aidan
Sep 17, 2016 at 03:06 PM
I am unfortunately using win 10
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 17, 2016 at 04:12 PM
Perhaps these instructions will help

https://www.lucidica.co.uk/help/windows-10-how-to-repair-corrupted-windows-system-files/
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Aidan
Sep 17, 2016 at 04:13 PM
Thanks, ill give it a go
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