Dell Will not go pass Dell splash screen

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skyfall021 Posts 2 Registration date Sunday September 18, 2016 Status Member Last seen September 18, 2016 - Sep 18, 2016 at 01:37 PM
skyfall021 Posts 2 Registration date Sunday September 18, 2016 Status Member Last seen September 18, 2016 - Sep 18, 2016 at 02:01 PM
My laptop dell company inspiron 15,3542s eries will show dell company opening screen,after it will become plane,no next screen,becomes ash color,and bluring .what to do for these to use in proper way.
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2 responses

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 18, 2016 at 01:57 PM
sounds more like a hardware problem rather than a driver/software problem.
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skyfall021 Posts 2 Registration date Sunday September 18, 2016 Status Member Last seen September 18, 2016 1
Sep 18, 2016 at 02:01 PM
Some time 20 minute use the laptop further the screen blank or bluring
1