Laptop black screen with cursor

[Closed]
Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,

i have dell i5 inspiron 15R laptop when i start my laptop after booting logo it shows black sceen with cursor how i can slove it

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,898
did you run the Dell hardware diagnostics? It's F11 when you see the logo.