Toshiba external hd
Closed
vonny
-
Oct 2, 2016 at 08:09 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 3, 2016 at 06:07 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 3, 2016 at 06:07 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 3, 2016 at 06:07 AM
Oct 3, 2016 at 06:07 AM
Hi Vonny,
Could you give us some more details about the problem? Right now the laptops cannot recognize the external drive or they cannot read their operating systems? If the drive is not recognized, please open Disk Management and check if the drive is recognized with correct file format and drive letter. If the drive is not recognized, try again with different USB cable. Do you have important data stored on the drive? If the drive is under warranty, I suggest you contact the manufacturer’s support.
Hope this helps
Could you give us some more details about the problem? Right now the laptops cannot recognize the external drive or they cannot read their operating systems? If the drive is not recognized, please open Disk Management and check if the drive is recognized with correct file format and drive letter. If the drive is not recognized, try again with different USB cable. Do you have important data stored on the drive? If the drive is under warranty, I suggest you contact the manufacturer’s support.
Hope this helps
