Acer laptop stays on undoing changes screen and won't boot

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Taylor - 9 Oct 2016 à 05:46
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 10 Oct 2016 à 06:41
Hello,

My Acer keeps coming up with,
We couldn't complete the updates
Undoing changes
Don't turn of your computer.

It stays on this screen for hours and won't boot up.
Taylor


1 response

R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
10 Oct 2016 à 06:41
Hi Taylor,

There may be a startup issue. Try booting in Safe Mode (hold F8 at startup) ? If it is not an option, use a Windows installation drive and boot from it. Select the Repair option. This should fix errors and update problems without harming your data. From here, restart and check again if PC boots normally.

Once your PC boots normally, check again if all updates were installed correctly. Select only the important onces and make sure you have the free space on your primary partition.

Hope this helps.