Drive where Windows is installed is locked C: [Closed]

Mickielynn1 2 Posts Monday October 10, 2016Registration date October 12, 2016 Last seen - Oct 10, 2016 at 10:57 PM - Latest reply: Mickielynn1 2 Posts Monday October 10, 2016Registration date October 12, 2016 Last seen
- Oct 12, 2016 at 11:41 AM
Hello,
The drive where my Windows is installed is locked. I get a message telling me to unlock the drive and try again. I have no clue how to do this. I have an HP 2000. Before I got this message I was getting System_thread_
cannot_handled. Something close to that. I am unable to pull it back up. Any help you can give me will be greatly appreciated. Thank you in advance.

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2 replies

R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Oct 11, 2016 at 05:48 AM
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Helpful
Hi Mickielynn1,

Could you tell me what version of Windows are you using? The error message you got may have been caused by an outdated driver. Please open Device Manager and check if there is a component that requires attention. I would recommend you to manually update your video driver.
The locked C drive may be a different problem. Are you using the PC as an Administrator? Please run the Command Prompt and type the following command:
chkdsk C: /f /x /r

Wait for the process to end and check again if the partition is accessible. If you have a Windows installation drive, boot from it and select the Repair option. This may fix some errors without harming your data.

Hope this helps

Mickielynn1 2 Posts Monday October 10, 2016Registration date October 12, 2016 Last seen - Oct 12, 2016 at 11:41 AM
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Thanks for responding. I will try your instructions. I am using Windows 10 the free version I got on line from Windows. Has served me fine until now. I regularly check for new or updated drivers.I have an HP model 2000 if that helps.