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Dongle Issues

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scooper10 Posts 1 Registration date Tuesday October 25, 2016 Status Member Last seen October 25, 2016 - Oct 25, 2016 at 03:04 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 25, 2016 at 05:45 PM
Hello
So m'dad boight a dongle to make his desktop wireless.
Internet works fine when connected to the modem via an Ethernet cable and the modem is working fine, both my phone and mums tablet connect to the internet with no problem..
I've installed the dongle and it connects with the modem but says there is an issue with the modem connecting to the internet, there isn't, but it's saying there is, any ideas? Please?
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Oct 25, 2016 at 05:45 PM
the first thing to try is to remove all the drivers and reinstall them. I suggest you deleted the hardware in the Control Panel and then restart the computer to trigger a reinstall of the software.

Good Luck