Black screen with cursor and no effect
Closed
Natasha
-
Nov 11, 2016 at 06:13 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 11, 2016 at 06:28 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 11, 2016 at 06:28 PM
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1 response
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Nov 11, 2016 at 06:28 PM
Nov 11, 2016 at 06:28 PM
Hello Natasha,
You turned off your computer before the operating system finished to update, now it's all kerfuffled; it often happens when people get impatient. All you had to to do was to click on finish update and close and go to bed no need to shut the power off.
Now that your Acer no longer responds, I suggest that you restore it to factory settings and go through all of the updates again.
Mind you, resetting to factory settings will delete all of the data you had, it will be in the same state as when you took it out of the box.
Regards
You turned off your computer before the operating system finished to update, now it's all kerfuffled; it often happens when people get impatient. All you had to to do was to click on finish update and close and go to bed no need to shut the power off.
Now that your Acer no longer responds, I suggest that you restore it to factory settings and go through all of the updates again.
Mind you, resetting to factory settings will delete all of the data you had, it will be in the same state as when you took it out of the box.
Regards