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One website won't load sporadically but ONLY on Windows machine

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davamckay Posts 1 Registration date Tuesday November 15, 2016 Status Member Last seen November 15, 2016 - Nov 15, 2016 at 10:49 AM
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Nov 15, 2016 at 06:34 PM
Hi
We are experiencing a very frustrating problem at work. Suddenly in the last month both our office PCs started having trouble loading our website as well as the Admin/back end of it. However, we DON'T experience this problem with the Apple Laptop! Also, the one PC Laptop, when it is being used at home or other locations to access our website Admin backend it's FINE.

Sometimes it loads fine, then when you try to go into it, it times out and we get the message "The site can't be reached / ERR_CONNECTION_TIMED_OUT" (see below)

We have been working with our Webhosting service, done all the suggestions. We've deleted cookies, flushed DNS, checked speeds, tried different browsers, checked IP addresses... you name it! The problem ONLY happens with our Website and only in our work office and only with the PCs.

Does anyone have any experience with this at all??

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This site can’t be reached

www.suzieblue.ca took too long to respond.

Try:

Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT
Related:

1 response

Answer 1 / 1
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 15, 2016 at 06:34 PM
Hello

I am on Windows 10 and I reached your site in 2 seconds.

I suggest you read this:

https://www.incrediblelab.com/connection-timed-out-error-fixed/

https://toppctech.com/error-code-err_connection_timed_out/

Good luck and let me know