Frozen screen

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Sunday November 27, 2016
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Posts
3
Registration date
Sunday November 27, 2016
Status
Member
Last seen
November 28, 2016
-
My acer turns on an freezes on the wallpaper the cursor works but I can't get anything by , con/alt/del or f8. Any help would be appreciated.

Thank you

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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Sunday November 27, 2016
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There is no visible means of accessing the battery but I have held the power button (again) and it seems to be working fine this morning.
Thank you
Posts
47367
Registration date
Monday February 1, 2010
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Is this a laptop?
Posts
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Sunday November 27, 2016
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November 28, 2016

Yes. An Acer aspire es15