Frozen screen [Solved/Closed]

Dubska1 3 Posts Sunday November 27, 2016Registration date November 28, 2016 Last seen - Nov 27, 2016 at 03:26 AM - Latest reply: Dubska1 3 Posts Sunday November 27, 2016Registration date November 28, 2016 Last seen
- Nov 28, 2016 at 12:50 AM
My acer turns on an freezes on the wallpaper the cursor works but I can't get anything by , con/alt/del or f8. Any help would be appreciated.

Thank you
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4 replies

Ambucias 51055 Posts Monday February 1, 2010Registration dateModeratorStatus April 19, 2018 Last seen - Nov 27, 2016 at 04:52 PM
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1
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Dubska1 3 Posts Sunday November 27, 2016Registration date November 28, 2016 Last seen - Nov 28, 2016 at 12:50 AM
There is no visible means of accessing the battery but I have held the power button (again) and it seems to be working fine this morning.
Thank you
Ambucias 51055 Posts Monday February 1, 2010Registration dateModeratorStatus April 19, 2018 Last seen - Nov 27, 2016 at 05:28 AM
0
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Is this a laptop?
Dubska1 3 Posts Sunday November 27, 2016Registration date November 28, 2016 Last seen - Nov 27, 2016 at 03:23 PM
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Yes. An Acer aspire es15