Frozen screen [Solved/Closed]

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Sunday November 27, 2016
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Posts
3
Registration date
Sunday November 27, 2016
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Member
Last seen
November 28, 2016
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My acer turns on an freezes on the wallpaper the cursor works but I can't get anything by , con/alt/del or f8. Any help would be appreciated.

Thank you

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47365
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Monday February 1, 2010
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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Posts
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Sunday November 27, 2016
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There is no visible means of accessing the battery but I have held the power button (again) and it seems to be working fine this morning.
Thank you
Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,460
Is this a laptop?
Posts
3
Registration date
Sunday November 27, 2016
Status
Member
Last seen
November 28, 2016

Yes. An Acer aspire es15

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