Hard disk is not getting detected

Closed
Manit - Dec 13, 2016 at 10:27 AM
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
- Dec 19, 2016 at 05:29 AM
Hello,
I was watching a video from my 1tb wd hard disk and then all of sudden something happened and video stopped playing. So I removed the hard disk and connected it again to the laptop but it is not showing in the laptop even though I get a notification that the disk is connected to the laptop. In the disk management it says that the drive is not initialised and that it's volume is zero.
Please need help I have so many data in the disk.


4 replies

You may have spun it out. Those drives are for archiving and storing, not streaming videos. Boot into BIOS and see if the hardware sees it at the most basic level. Is it a USB or SATA drive?
It's kind of fun to do the impossible! -Walter Elias Disney
0
I've tried that too it's not showing in BIOS and it's USB drive. What should I do now?
0
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
Dec 14, 2016 at 02:42 AM
Hi Manit,

I am sorry for any inconveniency caused by your WD drive. Since your drive is listed in Disk Management, the PC is recognizing it but with the wrong file format (or with unknown format). Please test the drive on another PC and with another USB cable. If you have valuable data stored on the drive, you may have chance to save the most important files. I leave you a link with some data recovery tools:
https://ccm.net/downloads/tools/file-management/

Please, do not try to initialize the drive, because all data will be erased. Try connecting the drive to a TV. Is the drive recognized?

If you manage to save the data, initialize the drive and download Data Lifeguard Diagnostic from the link below. Test the drive for errors. If the drive appear in bad condition and is still under warranty, contact the seller.
http://products.wdc.com/support/kb.ashx?id=AvQ25d

Hope this helps

0
Blocked Profile
Dec 16, 2016 at 04:44 PM
Thank you for the details!
0
I tried everything as you said but it's not working. Sometimes it makes a weird recoiling sound, I don't what is that, may be there is a hardware issue. I want to recover the data from the hard disk. If there is anything left to do please let me know.
0
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
Dec 19, 2016 at 05:29 AM
Have you tried using some data recovery tools? If none of them work and you need the data, use a Linux Live CD. You can find some free versions online. Use the files to create a bootable USB drive and boot from it. No installation is required. When the loading is over you should see the Linux interface. Connect the drive and check if it will be recognized. If so, backup all important files. If you are still not able to access your data, seek assistance from a data recovery company. I leave you a link with the WD data recovery partners around the world:
http://products.wdc.com/support/kb.ashx?id=bPO90F
0