Can't remember password and alternate email. [Solved/Closed]

Steph - Dec 13, 2016 at 10:52 PM - Latest reply: Ambucias 52534 Posts Monday February 1, 2010Registration dateModeratorStatus June 19, 2018 Last seen
- Dec 14, 2016 at 04:52 AM
Hello,
I can not access my yahoo account. I can't remember my password and my alternate email address is no longer active. I tried to do a forgot my password option on yahoo but it doesn't give me an option to answer my secret questions. Plus my number that was registered is no longer my number. What can I do. I have things saved in my mail for my children from my father before he passed away.. please help me.


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Ambucias 52534 Posts Monday February 1, 2010Registration dateModeratorStatus June 19, 2018 Last seen - Dec 14, 2016 at 04:52 AM
0
Thank you
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry