Can't remember password and alternate email. [Solved/Closed]

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Posts
47365
Registration date
Monday February 1, 2010
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Moderator
Last seen
June 2, 2021
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Hello,
I can not access my yahoo account. I can't remember my password and my alternate email address is no longer active. I tried to do a forgot my password option on yahoo but it doesn't give me an option to answer my secret questions. Plus my number that was registered is no longer my number. What can I do. I have things saved in my mail for my children from my father before he passed away.. please help me.


1 reply

Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,686
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry

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