Can't remember password and alternate email.
Solved/Closed
Steph
-
Dec 13, 2016 at 10:52 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 14, 2016 at 04:52 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 14, 2016 at 04:52 AM
Hello,
I can not access my yahoo account. I can't remember my password and my alternate email address is no longer active. I tried to do a forgot my password option on yahoo but it doesn't give me an option to answer my secret questions. Plus my number that was registered is no longer my number. What can I do. I have things saved in my mail for my children from my father before he passed away.. please help me.
I can not access my yahoo account. I can't remember my password and my alternate email address is no longer active. I tried to do a forgot my password option on yahoo but it doesn't give me an option to answer my secret questions. Plus my number that was registered is no longer my number. What can I do. I have things saved in my mail for my children from my father before he passed away.. please help me.
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1 response
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Dec 14, 2016 at 04:52 AM
Dec 14, 2016 at 04:52 AM
Hello
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry