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Compaq CQ40 cannot load desktop

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Jobell_W
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 - Dec 14, 2016 at 10:11 AM
 jobellw - Dec 27, 2016 at 09:01 PM
Hi there, I have a laptop that my brother just bought second-hand and when he first turn the pc on... everything was fine.. the day after that everything began to be.. glitchy... first there was no compaq logo shown on startup with the F2,F8,F10 information.. but now it's just blank... n then it directly shows an underscore at the top left... and after that the windows 7 logo appear.. but half way through the win7 logo, the screen began to be kind-a glitchy , it shows a black screen in an instant.. then it shows black with the windows greeting that should bring me to the desktop but nothing... I cant try to add new task "explorer.exe" because there was no mouse pointer.... everything black n then I tried Ctrl-Alt-Del and then I randomly press enter I can see the desktop but again... the desktop screen only shows like half a second. n then black with no mouse pointer.. if you say that it is the screen, I think not. because the glitch happen on startup (the compaq logo is not shown) and after the windows 7 logo (the windows 7 logo plays smoothly no lagg or some sort) so there is nothing to blame on the screen..
Im still finding a way to solve this. so any information will be appreciated... TQ :)

Extra info
Compaq Presario CQ40
3 gb ram with 2 ram (1, 2gb)(2, 1gb)
running windows 7 ultimate
already tried the unplug everything (battery,adapter n then press the power for 10 sec) didnt work...
the bios is also glitchy, everything is blinking again and again at about 3 blinks per second...

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Answer 1 / 2
xpcman
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Dec 14, 2016 at 01:52 PM
It's time to junk the computer. It appears you have problems with the video processor or the screen cable or the screen itself.

Good Luck
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Jobell_W
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Updated by Jobell_W on 16/12/16 at 01:54 PM
but I think everything is fine... i tried using vga... the desktop shows on the other monitor... so i think the OS is just fine... n then i tried using linux os on the computer... and the screen is functioning (the linux desktop shows)... i'm still a bit confused...0.o
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Jobell_W
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Dec 16, 2016 at 01:57 PM
another question... :) if the video processor is the problem... what steps should I do?
plus thanks for your reply
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Answer 2 / 2
jobellw
Dec 27, 2016 at 09:01 PM
hey... i think I might have solve the problem... it was either the little square cip or maybe it's called the processor that was not placed well or maybe all the other connections.. because I disassembled everything and notice that the processor was placed a little bit tilted to the side... so I open it up.. wipe all the grease away n then assemble everything.. and done... it came back to life...
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