My laptop turned off

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Vidic - Updated by Ambucias on 14/12/16 at 04:56 PM
 Vidic - Dec 17, 2016 at 04:38 PM
My laptop's screen went black when I was using it, the power button say that the laptop is on and the keyboard didn't turn of, all lamps are on. What do I do?
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Dec 15, 2016 at 03:52 AM
Hi Vidic,

Is the cooling fan running? There may be a overheating issue with the laptop. Sometimes, when temperature gets too high, the PC shuts down to prevent hardware damage. Usually, the PC should turn on after cooling down.
If you are still not able to turn on the PC, remove battery and power cable and hold the power button for 30 seconds. Reconnect the power cable and try to turn on the PC. Any changes?
If the PC is under warranty, contact the seller. If warranty has expired, make sure that the cooling fan is clean from dust. If the issue persists, you may need to contact a technician.

Hope this helps

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I let the battery run out and they starten IT with only tje cable. No Idea what the problem was, anyways Thames for the help
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