Laptop shuts off but its on

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distubed Posts 2 Registration date Sunday December 18, 2016 Status Member Last seen December 18, 2016 - Updated by Ambucias on 19/12/16 at 05:07 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Dec 19, 2016 at 03:08 AM
I turn my laptop on and it sounds like it is starting up and everything then nothing it seems like its shut off but its on.
help
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Dec 19, 2016 at 03:08 AM
Hi Distubed,

So basically, your laptop sounds normal but you cannot see image on screen? Are you sure the laptop turns on as expected? In that case connect an external monitor or a TV to the laptop and check if you will get an image. If you do, there may be an issue with your monitor. If you still cannot get an image, there may be an issue with the laptop. Disconnect the power cable and battery and hold the power button for 30 seconds. Reconnect the power cable and try to boot again. If nothing happens, you should contact a technician.

Hope this helps

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