No cursor
Closed
Cacheptnm
-
Jan 8, 2017 at 03:14 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 11, 2017 at 04:44 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 11, 2017 at 04:44 AM
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2 responses
R2D2_WD
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3606
Registration date
Monday September 1, 2014
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February 20, 2017
155
Jan 11, 2017 at 03:49 AM
Jan 11, 2017 at 03:49 AM
Hi Cacheptnm,
The best thing to do is to backup your data and repair your OS (or reinstall it). Since you are using a laptop, you may need to disconnect the hard drive and connect it to a desktop PC, as a secondary storage drive. If your laptop is under warranty, I suggest you to contact the seller because opening the computer will void its warranty. Once all data is backed up, boot from a Windows installation drive and reinstall the PC.
If you prefer, you can first try to use the Repair function which will not harm the stored data, but may not solve the issue, depending on the problem.
Hope this helps
The best thing to do is to backup your data and repair your OS (or reinstall it). Since you are using a laptop, you may need to disconnect the hard drive and connect it to a desktop PC, as a secondary storage drive. If your laptop is under warranty, I suggest you to contact the seller because opening the computer will void its warranty. Once all data is backed up, boot from a Windows installation drive and reinstall the PC.
If you prefer, you can first try to use the Repair function which will not harm the stored data, but may not solve the issue, depending on the problem.
Hope this helps
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,164
Jan 11, 2017 at 04:44 AM
Jan 11, 2017 at 04:44 AM
Turn OFF your laptop > Unplug the power cord from the laptop > Remove the battery > Press and hold the Power ON button for 58 secs > Now insert the battery > Plug the power cord >Turn ON your laptop.
