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Locked keyboard

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Karin - Jan 23, 2017 at 10:55 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 24, 2017 at 03:06 PM
Hello,
How Can I unlock my keyboard?

Thanks in advance Karin



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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jan 23, 2017 at 02:03 PM
Is the keyboard really locked or has the OS or hardware crashed?
Karin
Jan 23, 2017 at 02:21 PM
Yes the keyboard is locked NOT crached as the mouse is working and the touch screen keyboard is also working.
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824 > Karin
Jan 23, 2017 at 04:00 PM
can you test using an external USB keyboard?
Karin > xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019
Jan 24, 2017 at 03:19 AM
Hi I have tested it with an external wireless keyboard- and that works.
Any new good suggestions how to solve?
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824 > Karin
Jan 24, 2017 at 03:06 PM
It appears that the keyboard is broken and needs to be replaced.

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