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Locked keyboard

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Karin - 23 Jan 2017 à 10:55
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 24 Jan 2017 à 15:06
Hello,
How Can I unlock my keyboard?

Thanks in advance Karin



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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
23 Jan 2017 à 14:03
Is the keyboard really locked or has the OS or hardware crashed?
Karin
23 Jan 2017 à 14:21
Yes the keyboard is locked NOT crached as the mouse is working and the touch screen keyboard is also working.
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824 > Karin
23 Jan 2017 à 16:00
can you test using an external USB keyboard?
Karin > xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019
24 Jan 2017 à 03:19
Hi I have tested it with an external wireless keyboard- and that works.
Any new good suggestions how to solve?
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824 > Karin
24 Jan 2017 à 15:06
It appears that the keyboard is broken and needs to be replaced.

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