My laptop does not recognise my WD Passport.
The laptop bleeps when passport is plugged in and removed but no drive letter.
I have been into Device Manager and it is listed there and states that the device is working properly.
Nothing is listed under Volumes and it states that the driver is up to date.
Under Events it states that the device was deleted on 21/12/2016 and configured on 27/01 2017 but not by me.
I am sorry for any inconveniency caused by your WD My Passport drive. Could you check if the drive is working properly when connecting to another PC and using another USB cable?
Open Disk Management and check if the drive is listed there. Does it have a drive letter? Sometimes, when a drive is used on multiple devices, it loses the assigned letter and the letter should be assigned manually. Try to do so right clicking on the drive. Do you have important data on the drive? If you do not have, format the drive and check again if it is properly recognized.
Please, let me know if there is any progress!
I've tried the Passport in another computer with both the original and new lead which recognised the drive in Device Management but not in Disk Management.
It is also recognised by 'Eject Media' and 'Connected Devices' in Settings but no indication of a drive letter
If I have to format the disk can you advise on how this is done without a drive letter?