Cannot log in to my yahoo account forgot password

Closed
cai - Feb 1, 2017 at 09:08 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 2, 2017 at 04:48 AM
hi,
i cannot access my account because i forgot my password,i happen to no longer using the former phone number i used for recovery and the recovery email account as well and forgot to update it from my new one,could you please be of help for me to access from it again.thank you so much in advance.
cai

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Feb 2, 2017 at 04:48 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
0