WINDOWS ERROR. Can't play some .mp4 files when copied in SeagateHDD

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Hello! I've been working on my new HDD - Seagate 1TB.

I tried copying my .mp4 video files individually and with folders. They play smoothly on my Win10 Acer laptop but when it finishes copying and I try to play some of them, 0xc00d36c4 error appears.

P.S. I copied them using Unstoppable Copier.

Help me, please! What should I do?

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Hi Jed Irene Mendoza,

Unfortunately, I have no experience with copying utility you have used. You are talking about an external drive, right? Is there a problem if trying to copy the files without using software? Please test the drive on another PC. Is there a problem when trying to copy files out of the drive? Backup all important files, format the drive and try again.

Hope this helps

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Hi,

Have tried to play those video in different media player format?