Factory reset compaq cq58 [Closed]

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Thursday February 23, 2017
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Wanting to give my daughter my sons Compaq cq58 notebook PC he left behind after he went to college but there is a password screen and we do not know the password so what can I do to factory reset it back to original settings as it came out of the box so she can set it up for herself

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Thursday February 23, 2017
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I also don't have a disk and I also don't have another computer to download anything
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Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.