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HP Pavilion 23 won’t Start/boot

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Gabby.Embroidery Posts 2 Registration date Tuesday 20 March 2018 Status Member Last seen 21 March 2018 - 20 Mar 2018 à 23:31
 Blocked Profile - 21 Mar 2018 à 15:17
Please help... my hp pavilion 23 won’t start. The hp logo comes up but that’s it.. lots of noise as if it’s about to start but it won’t.. I tried F10, but nothing.. it goes into starting program but it doesn’t. I pressed F6 and did all the scans and all passed, memory diagnosis... same thing happened 2 years ago and I lost everything.. unfortunately I don’t have back up either..the hard drive never backed up...
I tried unplugging and pressing the on button for up to a minute but still won’t boot..
please help
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Blocked Profile
21 Mar 2018 à 14:51
When you unplugged it, did you take the battery out, also?
Gabby.Embroidery Posts 2 Registration date Tuesday 20 March 2018 Status Member Last seen 21 March 2018
21 Mar 2018 à 15:12
I don’t know how to take the battery out, I need to pull it apart.. it not a lap top it’s a all in one desktop..
Blocked Profile
21 Mar 2018 à 15:17
OH, Gotcha. Yea, no battery in that one. There is really nothing a user can do to bring an ALL in ONE back to life (unless you are willing to take apart to troubleshoot, and YOUTUBE would be your next stop). If the power cord is a TWO part one (one with a converter type box), you can try to unplug it from both the PC and the wall, pull it apart so its two pieces, and let it sit in a quiet corner for about 5 minutes. Put it all back together and see if that helped!

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