Hacked/ stolen account

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Bigmopar1985 - Mar 2, 2017 at 10:50 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 18, 2017 at 04:40 PM
Hello,
My account was hacked and everything was changed so I can't access and yahoo won't help. Can I get it back? I've had it forever. All my stuff is on that account. Any info why yahoo isn't doing anything about this?


2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Mar 2, 2017 at 05:17 PM
Hi

How were you able determined that your account was hacked ?

When is the last time you successfully accessed your account ?
I can't access account. My security question answers are wrong, but they are impossible for me to forget. Yahoo site just gives run a round till it brings you back to security questions.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Mar 18, 2017 at 04:40 PM
Hello
We are CCM, we have no business connections with Yahoo

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry